Terms & conditions
Effective Date: 5th March 2026
These Terms and Conditions (“Terms”) govern your access to and use of this website
(“Website”) and all products, services, features, and content offered through it (“Services”).
By accessing, browsing, registering on, or transacting through this Website, you agree to be
bound by these Terms. If you do not agree, you must discontinue use immediately.
Definitions
● “Company,” “We,” “Us,” “Our” refers to Clinomic Enterprise, the owner/operator
of this Website.
● “User,” “You,” “Your,” “Customer” refers to any individual or entity accessing or
using the Website.
● “Products” refers to any goods, items, or samples sold or offered on the Website.
● “Content” refers to all text, graphics, images, logos, data, audio, video, and digital
material on the Website.
Singular includes plural and vice-versa; gendered terms include all genders.
Acceptance of Terms
By using the Website, you confirm that:
1. You are legally capable of entering into a contract.
2. All information submitted is accurate and complete.
3. You will comply with all rules, policies, and applicable laws.
The Company may update these Terms at any time. Continued use after changes
constitutes acceptance.
Eligibility
Use of this Website is limited to individuals who:
● Are 18 years or older, or
● Are using the Website under parental/guardian supervision.
The Company reserves the right to deny access to any User at its sole discretion.
Product Information & Use
● All products are intended for personal, non-commercial use only.
● Product descriptions, ingredient lists, instructions, imagery, and shades are provided
for reference and may vary slightly.
● The Company does not guarantee that product colors will appear identical on all
screens.
● Misuse or use against instructions is solely at the User’s risk.
Prohibition on Resale
You may not resell, distribute, export, divert, auction, or commercially exploit products
without a written reseller agreement.
Violation may result in:
● Order cancellation
● Account termination
● Blocking of future purchases
● Legal action and financial recovery claims
Pricing, Orders & Payments
● Prices are inclusive of applicable taxes unless stated otherwise.
● The Company may modify pricing, discounts, or availability at any time.
● Orders may be cancelled due to stock issues, payment failure, high-risk profiles, or
policy violations.
● Accepted payment methods include cards, UPI, net banking, wallets, COD, or any
method allowed at checkout.
Suspicious, fraudulent, or abusive orders will be rejected.
Shipping, Delivery & Risk
● Shipping charges and timelines are displayed at checkout.
● Estimated delivery is 3–7 business days, subject to delays outside our control.
● Risk transfers to the User upon delivery to the shipping address.
● For COD orders, refusal may lead to IP/account blocking.
Returns, Refunds & Cancellations
Return, replacement, and refund eligibility is governed by the Website’s Return & Refund
Policy, which forms part of these Terms.
Hygiene-sensitive items may be non-returnable.
Account Responsibilities
● You are responsible for maintaining account confidentiality.
● The Company is not liable for unauthorized access caused by your negligence.
● One individual may maintain only one account.
● The Company may suspend or terminate accounts that violate policies.
Intellectual Property Rights
The Website and all its Content (logos, branding, packaging, design, layout, text, code,
images, video, and trademarks) are the exclusive property of the Company.
You may not:
● Copy
● Modify
● Reproduce
● Distribute
● Sell
any part of the Website without written approval.
User-Generated Content
If you upload, post, review, or submit content, you grant the Company a worldwide,
royalty-free, perpetual, non-exclusive license to use, reproduce, modify, display, and
distribute such content.
The Company may remove or reject any content that is:
● False or misleading
● Abusive
● Offensive
● Illegal
● Spam
● Violating third-party rights
Acceptable Use Policy
You agree not to use the Website for:
● Illegal, fraudulent, or unauthorized activities
● Harassment, threats, or abusive behavior
● Uploading viruses/malware
● Attempting to hack, probe, or disrupt systems
● Sending spam, advertisements, or mass messages
● Copying or scraping data for commercial use
Violation may result in suspension, legal action, and reporting to authorities.
Third-Party Links & Services
The Website may contain links to third-party sites.
We are not responsible for third-party:
● Content
● Policies
● Security
● Prices
● Accuracy
Accessing them is at your own risk.
Communications Consent
By using the Website, you consent to receive:
● Emails
● SMS
● WhatsApp messages
● Phone calls
related to orders, updates, promotions, and transactional information.
You may opt out using unsubscribe options or by contacting customer care at
hello@clinomicplus.com.
Privacy
All personal data is processed according to the Privacy Policy, which is part of these Terms.
Disclaimer of Warranties
The Website, Services, and Products are provided “as-is” and “as available”.
We do not guarantee:
● Accuracy
● Timeliness
● Error-free operation
● Uninterrupted service
● Availability of stock
● Suitability for your specific purpose
Use is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any:
● Indirect
● Incidental
● Special
● Punitive
● Consequential
damages arising from Website or product use.
Total liability, if any, shall never exceed the amount paid by you for the specific order.
Indemnification
You agree to indemnify and hold the Company harmless against any claims, losses,
damages, liabilities, or expenses arising from:
● Your misuse of the Website
● Violation of these Terms
● Violation of laws
● Infringement of third-party rights
Force Majeure
The Company is not liable for delays or failures caused by events beyond reasonable
control, including:
● Natural disasters
● War
● Strikes
● Lockdowns
● Epidemics
● Internet outages
● Server failures
Termination
The Company may suspend or terminate:
● Accounts
● Services
● Access
● Orders
for violation of Terms, suspicious activity, or misuse.
Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Indore,
India.
Class Action Waiver
All claims must be brought on an individual basis.
Class actions, collective suits, or consolidated proceedings are not permitted.
Entire Agreement
These Terms, along with the Privacy Policy and Return Policy, constitute the entire
agreement between you and the Company.
Contact Information
For any queries related to returns, refunds, or cancellations:
Email: hello@clinomicplus.com
Customer Care: +91 88270-27640
Working Hours: Monday – Saturday | 10 AM – 7 PM