Shipping Policy
At ClinomicPlus, we aim to deliver your orders safely and in a timely manner. Please review
our shipping policy to understand how orders are processed and delivered
Shipping Locations
● We currently ship to most locations across India.
● Deliverability is determined based on the PIN code entered at checkout.
● International shipping is not available at this time.
Order Processing Time
● Orders are usually processed within 24–48 working hours after confirmation.
● Orders are not shipped on Sundays or public holidays.
● During high-demand periods (sales, new launches, festivals), processing may take
slightly longer.
Shipping & Delivery Time
● Once shipped, delivery typically takes 3 to 7 business days, depending on your
location.
● Customers in major cities may receive orders sooner.
● Delivery timelines are estimates and may vary due to courier delays, weather
conditions, or unforeseen circumstances.
Shipping Charges
● Free shipping is available on orders above ₹399 (as displayed at checkout).
● Orders below this value may attract standard shipping charges.
● Cash on Delivery (COD) orders may include an additional COD fee, shown clearly
at checkout.
● Shipping and COD charges (if applicable) are non-refundable.
Shipment Confirmation & Order Tracking
● Once your order is shipped, you will receive a shipment confirmation via Email /
SMS / WhatsApp with the tracking details.
● Tracking information may take up to 24 hours to become active after dispatch.
OTP-Verified Deliveries
● For prepaid orders, deliveries may be OTP verified.
● Please do not share the OTP with the delivery agent until you have received your
order.
Address & Delivery Attempts
● Customers must ensure that the delivery address, contact number, and PIN code
are accurate.
● Address changes are not allowed after order placement.
● Courier partners usually make up to 3 delivery attempts.
● If delivery fails due to customer unavailability, incorrect address, or refusal, the order
may be returned to origin.
Undeliverable PIN Codes
● In rare cases, a PIN code may become temporarily unserviceable after order
placement.
● If this happens, the order will be cancelled, and prepaid orders will be refunded
within 5–7 business days.
Damaged or Incorrect Products During Delivery
● If you receive a damaged, tampered, or incorrect product, please refer to our
Returns & Refund Policy.
● Delivery partners are not authorized to handle return or refund requests at the time
of delivery.
Order Cancellation & Shipping
● Orders can be cancelled only before they are shipped.
● Once an order is marked as “Shipped” or “Ready to Ship”, cancellation is not
possible.
● Clinomic Plus reserves the right to cancel any order due to verification issues, stock
unavailability, or delivery constraints.
Important Notes
● Delivery timelines are indicative and not guaranteed.
● Clinomic Plus is not liable for delays caused by courier partners or external factors
beyond our control.
● For return-related concerns, please refer to our Returns & Refund Policy.
Contact Us
For shipping-related queries, feel free to reach out to us:
Email: hello@clinomicplus.com
Customer Care: +91 88270-27640
Working Hours: Monday – Saturday | 10 AM – 7 PM